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Information We Collect

We may collect the following types of personal information:

\nContact Information: Name, address, phone number, and email address
\nService Information: Details related to HVAC service requests, estimates, repairs, or installations
\nPhotos & Media: Pictures of HVAC equipment, job sites, or completed work taken before, during, or after service
\nCommunications: Text messages, emails, and phone call records between you and our company
\nWebsite Information: Basic website usage data (such as form submissions)

How We Use Your Information

We use your information to:

Schedule and perform HVAC service at your home or business
Communicate with you via phone calls, text messages, or emails
Provide estimates, invoices, and service updates
Maintain service records and job documentation
Improve our services and customer experience
Comply with legal or regulatory requirements

Text Messages & Emails

By providing your phone number or email address, you consent to receive:

Appointment reminders
Service updates
Estimates, invoices, and follow-ups

Message and data rates may apply. You may opt out of text messages or emails at any time by notifying us or using provided unsubscribe options.

Sharing of Information

We do not sell or rent your personal information.

We may share information only when necessary with:

Service technicians and employees performing work
Software providers used for scheduling, invoicing, or communication
Legal or regulatory authorities if required by law

All third parties are expected to keep your information secure.

Photos & Property Access

When performing services, our technicians may take photos of equipment or work areas for:

Documentation
Quality control
Warranty or service records

Photos are used internally and will not be publicly shared without your permission unless required for business or legal purposes.

Data Security

We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.

Your Privacy Rights

You may request to:

Review or update your personal information
Opt out of communications
Request deletion of your information (subject to legal or service record requirements)

To make a request, contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact:

Environmental Contractors

Phone: (352)567-5515

Email: mail@envcontractors.com

LIC# CAC1814472 - ER0013583 - CGC043354

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Privacy Policy

Effective Date: 1/2/2026

About us